Everything you need to know about how we get your order to you
DPD delivery
Delivered to your door with real-time tracking
2-4 business days
Chronopost delivery
Express delivery with full tracking
1-3 business days
| Country | DPD | Chronopost |
|---|---|---|
| France (domestic) | 2-3 business days | 1-2 business days |
| Belgium, Netherlands, Luxembourg | 2-4 business days | 2-3 business days |
| Germany, Spain, Italy | 3-5 business days | 3-4 business days |
| Rest of Europe | 4-7 business days | 4-6 business days |
Estimated times, business days only. Actual delivery may vary based on carrier volume and customs where applicable.
Tracking with DPD
Tracking with Chronopost
Fast delivery
Shipping throughout Europe
Safe payment
Secure payment methods
24/7 help center
Round-the-clock assistance
14 days return
If you're not satisfied
I haven't received a tracking number yet.
Orders are usually processed and shipped within 1-2 business days. If it's been longer, please contact us.
My tracking shows no updates.
It can take 24-48 hours after shipment for the carrier to scan the package. If there's still no update after 3 days, reach out to us.
Can I change my delivery address or preferences?
Both DPD and Chronopost let you adjust delivery windows or preferences directly on their tracking page once your package is in transit.