Company: Paloma Tech Ltd
Website: Bricoza.com
Contact: contact@bricoza.com
We accept returns for defective, damaged, or incorrect items only. If your item arrives faulty or isn't what you ordered, you have 30 days after receiving it to request a return or exchange.
To be eligible, your item must show the defect or damage as received, and you'll need your receipt or proof of purchase.
To start a return, contact us at contact@bricoza.com. Returns will need to be sent to the following address:
6 rue lech walesa
nice
06300
france
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
We accept exchanges for defective, damaged, or incorrect items. Once your return request is approved, we'll ship you a replacement of the same item at no extra cost.
Certain items cannot be returned even where a defective claim doesn't apply, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Sale items and gift cards are non-returnable except where defective. Please get in touch if you have questions or concerns about your specific item.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
We will notify you once we've received and inspected your return, and let you know if the refund or exchange was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return, please contact us at contact@bricoza.com.
Paloma Tech Ltd — Bricoza.com
